Volkswagen Passenger Cars India has extended its flood support initiative to customers in Gujarat. This is in response to the heavy monsoon rains that have caused significant impacts in various regions of the state. As a responsible brand, Volkswagen aims to stand by its customers during these challenging times. The aim is to provide assistance to those affected by the floods.
What Services Are Covered Under This Initiative?
As part of the initiative, Volkswagen India is offering Complimentary Roadside Assistance (RSA) to customers in Gujarat at no additional charge. The RSA will be available 24/7, providing essential support to customers facing any roadside emergencies. Furthermore, the brand is also offering standardised support for repair estimation and parking at its dealerships until August 31, 2023.
In the aftermath of the floods, Volkswagen will conduct a detailed and comprehensive service check of the affected vehicles. This thorough inspection will keep track of any flood-related damages. They will be identified and promptly repaired, ensuring the safety and reliability of the vehicles. The company has issued standardised repair guidelines across all its dealerships. This will maintain consistency and quality in the repair process. To ensure a quick and efficient service experience, Volkswagen is committed to providing sufficient manpower and spare parts availability at its dealerships.
This flood support initiative was initially launched earlier in the month to aid regions affected in North India. This included Jammu & Kashmir, Himachal Pradesh, Punjab, Uttarakhand, Haryana, Delhi, Rajasthan, Uttar Pradesh, and UT Chandigarh. The positive response to the initiative in these regions has prompted Volkswagen to extend its support to customers in Gujarat, recognizing the widespread impact of the heavy monsoon.
Volkswagen To The Rescur For Flood Affected Customers
Customers in Gujarat can reach out to Volkswagen Roadside Assistance Volkswagen has assured its customers that it will continue to be by their side during these challenging times. Thus providing the necessary support and services to help them overcome the aftermath of the floods.
Also Read: Volkswagen to provide service support to flood affected cars in North India