A river overflows its banks in Northern Nova Scotia.
Volkswagen Passenger Cars India has announced a comprehensive support initiative for customers affected by recent floods in Kerala, Himachal Pradesh, Uttarakhand, Karnataka, and Gujarat. In a bid to assist those impacted by these natural disasters, the automaker is offering complimentary Road Side Assistance (RSA) and a priority service check to address flood-related vehicle damages.
Volkswagen India is taking a proactive approach to ensure the safety and satisfaction of its customers during these challenging times. The brand has rolled out a range of services designed to assist owners of Volkswagen vehicles who have been affected by the floods. This includes a complimentary Road Side Assistance service, aimed at providing immediate aid to stranded customers, ensuring they are not left without support.
In addition, Volkswagen has implemented a thorough service check protocol across its dealership network. This initiative is intended to quickly identify and repair flood-related damages, minimizing the inconvenience faced by customers. The company has issued standardized repair guidelines to all its dealerships, ensuring a consistent and efficient response to the situation. Adequate service resources have been allocated to guarantee quick turnaround times, thereby reducing waiting periods and enabling customers to get back on the road as swiftly as possible.
In cases where customers face a total loss of their vehicles due to the floods, Volkswagen India is extending additional support through its Certified Pre-Owned outlets. This initiative will assist affected customers in finding replacement vehicles, thereby providing a practical solution during a difficult time.
As a brand that prioritizes the well-being and satisfaction of its customers, Volkswagen India’s swift response highlights its commitment to providing exceptional customer service. This support initiative is part of Volkswagen’s broader effort to assist communities and customers in times of need, demonstrating the brand’s dedication to customer care beyond the showroom and service center.
Also Read: New Skoda Kushaq & Slavia, Volkswagen Taigun, Virtus could use MQB-A0-37 platform