One of the main questions potential car buyers ask is how the service of a brand is. A significant level…
New car owners in India want features and technologies that aid in driving convenience and visibility and safety, according to…
Luxury vehicle sales in India have more than doubled in the past year and the sales growth is creating challenges…
While diesel vehicle sales in India have increased over the past five years quality has also improved as the number…
Highlights: The study identifies 22 service standards that enhance the overall customer service experience. Nearly one-third (28%) of customers indicate…