MG Hector customers can now avail of the MG Shield Programme up to 1 year from the date of purchase. Previously, this was applicable only till 30 days from the date of purchase. Celebrating two years of the launch of Hector in the country, MG Motor has introduced this initiative to enhance the customer ownership experience. Customers can now avail of the Classic, Premium, or Elite Plan within 12 months of the purchase of their vehicles. And the usage should be within 10,000 km (petrol) and 15,000 km (diesel). MG also claims that this is an industry-first offering, and this allows a lot of flexibility for customers.
MG Shield is the extended warranty service offering from the company. This also includes other services like buyback plans and service value packages. Customers also have the option to build their own MG Shield plan. MG mentioned that this MG Shield Protect Plan is a comprehensive and unique program that is well supported and managed by MG. Customer-centric offerings like these go a long way in proving the carmaker’s dedication towards its customers. Along with this, MG Motor India has also started a doorstep contactless car service. This helps customers undertake minor repairs and fitments directly from the comfort of their home without having to visit the service centre.
MG India is constantly upgrading its chain of dealership networks in the country. Currently, over 270 touchpoints in the country offer services and sales to almost all metropolitan and 2nd-tier cities in the country. Hector has been quite a success for MG Motor India and is selling in good numbers. Even in the electric segment, MG is doing pretty good with its ZS EV. MG has also been instrumental in expanding the charging network in the country by setting up multiple charging stations across various cities. The next launch from MG is expected to be the petrol version of the ZS, and it will likely hit the showrooms in the upcoming festive season.