One of India’s leading online travel company, Make My Trip has partnered with tech-enabled cab-hailing service, Meru Cabs to provide an end-to-end contactless journey to air travellers across all major airports in India. Through this partnership, the company aims to bring, air ticket booking and cab booking to and from the airport under one seamless action through a single platform.
In view of safety, towards its customers and driver-partners, both Make My Trip and Meru Cabs are taking steps that encourage contactless bookings and follow stringent hygiene measures at all the touchpoints. Safety procedures include sanitising the cab’s exteriors with Isopropyl Alcohol (IPA) and regular temperature checks of their driver-partners at designated sanitization hubs at the airports.
In addition, Meru Cabs also go through an Ozone treatment for its cabin which comprises of releasing O3 (Ozone Gas) inside the cabin that can permeate through seat fabric and can get into every nook and cranny of the vehicle’s cabin disinfecting it by killing all the bacteria and viruses.
Ozone can damage the integrity of the cell envelope through the oxidation of phospholipids and lipoproteins. O3 also damages the viral capsid disrupts the reproductive cycle and kills the virus by oxidising the outer protective portion layer which protects the viruses’ RNA, through a process called Lysis.
The cabs also use an Air-protect Barrier sheet that makes a barrier between the driver and the passenger and the brand has made alcohol-based sanitizers available inside the cab to be used by the customer and driver-partner.
Make My Trip is also working collectively with airline partners to improve safety standards at various touchpoints through various awareness-building programs and by educating and encouraging travellers to adopt and practice personal hygiene and other safety norms while flying and riding with cab partners.
Meru Mobility Tech is taking different steps to educate their driver-partners on minimising personal contact among drivers, social distancing among drivers, using alcohol-based sanitisers, wearing face masks and encouraging cashless payments to minimize personal contact.