Volkswagen Passenger Cars India has launched the “My Volkswagen” app, for an enhanced customer experience with a seamless, convenient, and immersive digital platform. This mobile application offers a comprehensive suite of features, providing a 360-degree experience for both prospective and existing Volkswagen customers.
From exploring the Volkswagen product portfolio to scheduling test drives, utilizing the 360-degree car visualizer, and booking services online, the “My Volkswagen” app offers a holistic solution at users’ fingertips. It caters to every stage of the customer journey, including organizing service schedules, accessing vehicle health reports, and even purchasing loyalty products.
360-Degree Visualizer
The app goes beyond basic connectivity, allowing users to monitor fuel usage and expenses, calculate service costs, and evaluate pre-owned cars for financial transparency and planning. Safety features include location tracking, geo-fencing, time-fencing, and real-time monitoring of vehicle health and statistics.
My Volkswagen Enhanced Experience
For existing customers, the app provides the convenience of locating the nearest dealership, service workshop, and accessing roadside assistance as needed. It also enables users to assess their driving behavior and performance in real-time, enhancing their driving experience.
A standout feature of the “My Volkswagen” app is the innovative ‘Digital Owner’s Manual,’ providing comprehensive information on vehicle signs, symbols, and warnings. Users can access this feature through text search, voice command, or image scanning, staying informed and connected with their vehicles effortlessly.
Prospective and new Volkswagen customers can download the app from the Google Play Store for Android users or the Apple Store for iOS users. Existing customers will receive automatic updates to access the latest features and enhancements.
With the “My Volkswagen” app, Volkswagen Passenger Cars India aims to elevate customer experience, demonstrating a commitment to technological innovation and customer satisfaction in the automotive industry.