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MG (Morris Garages) introduces Disinfect & Deliver initiative amid COVID-19 outbreak

Nizam Shaikh
Written by Nizam Shaikh

MG Motors has announced that in view of the recent Corona Virus outbreak the manufacturer has launched a new Disinfect and Deliver program which ensures completely sanitized cars that are either being delivered to customers or sent for test drives at homes of prospect buyers. The brand has launched this initiative to ensure the safety and well-being of all its employees and customers. 

All the delivery and test drive vehicles are being sanitized by the brand by swabbing them with disinfectants before delivering them to customers or using them for test drives. The carmaker has also completely digitised the booking and delivery process of the MG Hector and the MG ZS EV to minimise personal contact thus enabling its customers to online book the cars using their website and get the cars delivered at their doorstep.

In addition to this, the brand also continues to provide customer services like road-side assistance as well as its Pulse Hub (customer contact centre) with their executives operating from their home 24×7. MG Motors has deployed only a limited number of staff that are physically required for critical operations at their dealerships to ensure their health and safety. 

MG Motors has also started thermal screening process at their dealerships for all customers and staff at the doorstep, providing masks, tissues & sanitizers to all customers & staff, hand sanitizers and tissues have been placed at easily accessible and various touchpoints within the dealerships, all the staff have been provided with masks and gloves and the sanitized car interiors are covered with protective plastic which is removed at the time of delivery in presence of the customer. 

To help protect yourself against the COVID-19 Corona Virus we at Shifting-Gears.com recommend that all individuals follow the instructions provided by local health care authorities, frequently wash hands with soap & water, frequently clean and disinfect frequently touched surfaces, monitor your symptoms, avoid personal contact, avoid public transport and follow advisories implemented by local authorities.