In response to the recent severe floods and heavy rains affecting various regions across India, Škoda Auto India has announced a proactive Flood Relief Support programme. This initiative is designed to assist all Škoda customers, including those who have not opted for Road Side Assistance (RSA), ensuring that no one is left stranded during the monsoon season.
Comprehensive Support for All Customers
The Škoda Flood Relief Support programme provides emergency RSA to every Škoda vehicle affected by floods anywhere in India. This service is available free of charge to all customers, regardless of whether they have previously subscribed to RSA. The complimentary RSA support will be available until 15 September 2024. To access this service, customers can call the toll-free numbers 1800 209 4646 or 1800 102 6464, which are operational 24 hours a day, ensuring that help is always just a phone call away.
Expert Guidelines for Vehicle Repair
In addition to offering emergency roadside assistance, Škoda Auto India has issued Expert Guidelines for Vehicle Floor Repair to all its dealerships. These guidelines are intended to ensure that flood-affected vehicles are repaired to the highest standards, maintaining the safety and performance that Škoda customers expect.
Commitment to Customer Care
Škoda Auto India has a longstanding commitment to providing a hassle-free ownership and maintenance experience. All new Škoda vehicles come with a 4-year/100,000 km warranty, which can be extended to the 5th and 6th years for up to 150,000 km. The company’s fleet consists entirely of 5-star safety-rated cars, tested for both adult and child protection.
The latest Flood Relief Support initiative is another testament to Škoda Auto India’s dedication to customer satisfaction and safety. By offering comprehensive support during this challenging monsoon season, the company aims to ensure that all its customers can rely on their vehicles and access assistance whenever needed.
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